Any questions, comments or complaints regarding the Site should be directed to the Dragon Customer Service at (844) 276-1280 or at firstname.lastname@example.org. If you are a California resident, Consumer Assistance at the Division of Consumer Services of the Department of Consumer Affairs is at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or 1.800.952.5210.
Dragon operates this Site to facilitate the sale of Products.
To purchase Products through this Site, you must be at least eighteen years old or, if you are between the ages of thirteen and eighteen, your parent or legal guardian must supervise your use of the Site.
Dragon hopes to make the Site available all day, every day, with the exception of scheduled maintenance. Many factors, however, impact the availability of the Site, including without limitation maintenance, system, or equipment failure or problems encountered with suppliers or service providers, and Dragon does not guarantee the availability or functionality of the Site.
When you register an account or change your account information, you shall receive a confirmation of the same on the email address associated with your account. All content or instructions transmitted by or received from anyone presenting your password on the Site will be deemed binding on you. You agree that you are solely liable for all actions taken via your username and password, including without limitation all communications, submissions, or financial obligations, whether or not made with your knowledge or authority. You agree to guard your password carefully, with the full awareness that a failure to keep it secure will enable others to engage in transactions through the Site for which you will be legally responsible. If you suspect that someone who is not you may have obtained access to your password, change the password immediately. If you are unable to change your password or you suspect unauthorized activity with your password and username, contact the Dragon Customer Service at (844) 276-1280 or at email@example.com.
Dragon only accepts valid credit cards or other payment methods as indicated on the Site (the “Payment Method”). By submitting your order, you represent and warrant that you are authorized to use the Payment Method and that you authorize Dragon to charge your entire order to that Payment Method. If the Payment Method is invalid, cannot be verified, or is otherwise unacceptable, Dragon may suspend or cancel your order without notice. You agree to keep your Payment Method current until the order is complete and to quickly resolve any problems that Dragon encounters while processing your order. You shall make and keep a copy of all records relating to your order, including without limitation your order confirmation page.
Any applicable taxes and shipping and handling charges are additional. All prices are listed in U.S. dollars and are subject to change without notice.
All items are subject to availability and Dragon reserves the right to impose quantity limits, to reject all or part of an order, and to discontinue Products without notice.
To make a purchase on the Site, you must have a United States shipping address. Shipments will not be made to a post office box. Shipping and handling fees are available at check-out and Dragon reserves the right to change the fees from time to time without notice. You agree to be bound by the details that appear when you complete your order. Shipping and handling fees may or may not reflect actual costs.
All orders are shipment contracts, not destination contracts. Any shipping time shown on the Site is an estimate only and actual delivery dates may vary.
We want you to be completely satisfied with your purchase. If you’re not, we’re happy to give you a refund or exchange.
Please follow the instructions on dragonalliance.com to initiate a return or otherwise contact the Dragon Customer Service at (844) 276-1280 or at firstname.lastname@example.org. They’ll provide a Return Number (RN) for you to send the merchandise back to Dragon within 30 days of the original shipping date.
A FEW THINGS TO NOTE:
We can’t refund you for Products damaged beyond normal wear and tear. You must return all Products in the resalable packaging they came in – glasses must be returned with the resalable frame case. The Product and packaging may not be tampered with including but not limited to markings, writing, or stickers on them.
All refunds will be credited to whatever payment method you chose at checkout. It usually takes about 7-10 business days from the time we process your return for you to receive the credit.
Dragon may link to various external websites that are not under the control of Dragon and you agree that Dragon is not responsible for the content, products, or services offered and/or sold by any linked site or any link contained in a linked site. Dragon does not assume any responsibility or liability for the actions, products, or content of any of these or other third-party websites. Links are provided solely for your convenience and Dragon does not guarantee the accuracy or completeness of, or endorse any content of any external website. Dragon reserves the right to terminate any link or linking program at any time. If you decide to access any of the third-party sites linked to this Site, you do so entirely at your own risk and in no event will Dragon be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused in connection with the use of any external website.
To understand our privacy practices and how we may collect, use, store and share your data, including Personally Identifiable Information (PII) when you use this Site, please click here to review our Privacy Notice, which is incorporated herein by reference. Although Dragon may provide links to external websites on this Site, Dragon is not responsible for the privacy practices employed by those external websites. Dragon cannot guarantee the security of any data submitted through the internet.
All content on the Site, including without limitation the text, graphics, images, URLs, script, and logos, are the property of Dragon or its content suppliers and business affiliates and is protected under the copyright, trademark, and other laws of the United States. Nothing on the Site grants you any right or license to use any of the content on the Site without the express written permission of Dragon. Except as may be explicitly permitted on the Site, you shall not copy, modify, display, post, upload, republish, distribute, sell, license, create derivative works from, or transmit anything you obtain or view on the Site unless you first obtain Dragon’s written permission.
Except with regard to personal information all information you post on the Site or communicate to Dragon through the Site (collectively, “Submissions”) will forever be the property of Dragon. Dragon shall not treat any Submission as confidential and shall have exclusive ownership of all present and future existing rights to any Submission of every kind and nature everywhere. You hereby represent that your Submission does not infringe the rights of any third party.
USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. DRAGON MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SITE AND ITS SERVICES. EXCEPT AS SET FORTH BELOW, THE SITE AND ITS SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. DRAGON DOES NOT WARRANT THAT THE CONTENT OR ANY INFORMATION RECEIVED THROUGH THE SITE IS ACCURATE, RELIABLE, UNINTERRUPTED, OR CORRECT; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT OR ANY INFORMATION RECEIVED THROUGH THE SITE IS FREE OF VIRUSES OR OTHER DESTRUCTIVE OR HARMFUL COMPONENTS. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SOME OF THE EXCLUSIONS SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU DEPENDING ON YOUR JURISDICTION.
Dragon products are warrantied against all manufacturer defects for two years. Dragon does not warranty against lost items or lenses against scratching. Warranty is valid only if purchased through an authorized Dragon dealer. All Dragon products are in accordance with the EEC directive 89/686, for the I.P.D. of category 1 corresponding to the European Community directive. Please file any warranty claim by calling Dragon Customer Service at (844) 276-1280 or you can email them at email@example.com.
You may terminate your use of the Site and your username and password at any time by contacting Dragon Customer Service at (844) 276-1280 or at firstname.lastname@example.org. You shall remain liable for any obligation, including any amount due you incurred prior to termination.
You agree that Dragon or its suppliers and service providers may communicate with you by email about current or past orders. Dragon or its suppliers and service providers reserve the right to communicate with you by other means, including without limitation postal mail, from time to time.
IT IS DRAGON’S VIEW THAT THE SITE DOES NOT CONTAIN MATERIALS THAT WOULD TYPICALLY BE THE SUBJECT OF FILTERING SOFTWARE. NEVERTHELESS, ALL USERS ARE HEREBY INFORMED BY DRAGON, THE PROVIDER OF THIS INTERACTIVE COMPUTER SERVICE, THAT PARENTAL CONTROL PROTECTIONS (SUCH AS COMPUTER HARDWARE, SOFTWARE OR FILTERING SERVICES) ARE COMMERCIALLY AVAILABLE THAT MAY ASSIST IN LIMITING ACCESS TO MATERIAL THAT IS HARMFUL TO MINORS. A REPORT DETAILING SOME OF THOSE PROTECTIONS CAN BE FOUND UNDER THE CHILDREN’S INTERNET PROTECTION ACT: REPORT ON THE EFFECTIVENESS OF INTERNET PROTECTION MEASURES AND SAFETY POLICIES (HTTP://WWW.NTIA.DOC.GOV/NTIAHOME/NTIAGENERAL/CIPA2003/INDEX.HTML).
DRAGON WILL NOT GIVE, SELL, OR OTHERWISE TRANSFER ADDRESSES PROVIDED IN CONNECTION WITH THE USE OF THE SITE TO ANY OTHER PARTY FOR THE PURPOSE OF INITIATING OR ENABLING OTHERS TO INITIATE EMAIL MESSAGES EXCEPT AS STATED IN THE PRIVACY AND SECURITY POLICY OR BY YOUR CONSENT. EXCEPT FOR PERSONS REFERENCED IN THAT POLICY (IF ANY) AS AUTHORIZED RECIPIENTS OF THOSE ADDRESSES, PERSONS MAY VIOLATE FEDERAL LAW IF THEY: (1) INITIATE THE TRANSMISSION TO OUR COMPUTERS OF A COMMERCIAL ELECTRONIC MAIL MESSAGE (AS DEFINED IN THE U.S. “CAN-SPAM ACT OF 2003”) THAT DOES NOT MEET THE MESSAGE TRANSMISSION REQUIREMENTS OF THAT ACT OR (2) ASSIST IN THE ORIGINATION OF SUCH MESSAGES THROUGH THE PROVISION OR SELECTION OF ADDRESSES TO WHICH THE MESSAGES WILL BE TRANSMITTED.