WE CARE ABOUT OUR CUSTOMERS
We want you to love your Dragon's or let us know how we make them the best. Here are some of the questions we get asked to maybe help you out.
Frequently Asked Questions
Q: Do you offer free stickers?
A: Yes. For all sticker inquiries please send a self-addressed envelope with a stamp to the below address.
Dragon Alliance, LLC.
Attn : Sticker Inquiries
971 Calle Amanecer
San Clemente, CA 92673
Q: Do you offer any discounts/deals for fire, police or military personnel?
A: Yes, we offer a discount for our uniformed personnel. To order, please contact firstname.lastname@example.org. You will need to provide proof of employment (military ID, badge, etc.).
Q: How do I file a warranty claim?
A: Return your product in a cardboard box not an envelope, via UPS or registered mail to guarantee their safe arrival. Ship to: 35 Hub Dr., Melville, NY 11747, Attn: Returns Department. Please include a letter concerning your claim, and a check or money order for $8 for return shipping and handling. Make sure to include your name, telephone number, and address.
You can also file a warranty claim by calling us at 800-995-0008 and ask for the warranty department or you can email them at email@example.com.
Q: How do I purchase new or replacement sunglass lenses?
A: You can contact our Consumer Services Team to purchase new/replacement sunglass lenses. You can call them at 800-544-1336 or email them at firstname.lastname@example.org
CAN'T FIND WHAT YOU WANT?
Contact us at (800) 995-0008
Call Monday thru Friday 9am - 6pm EST and get assistance from a real live person.
INTERESTED IN JOINING OUR TEAM?
Moto Sponorships - Inquire through Hook-It @ www.hookit.com
Surf and Snow Sponsorship Requests please forward info and footage to email@example.com
HAVE OTHER QUESTIONS OR NEED TO CONTACT US?
Click here to contact us about other questions, media/press info and more.
Or email us at firstname.lastname@example.org