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CONTACT DRAGON

 

WE CARE ABOUT OUR CUSTOMERS

We want you to love your Dragon's or let us know how we make them the best.  Here are some of the questions we get asked to maybe help you out.

 

Frequently Asked Questions

Q: Do you offer free stickers?
A: Yes. For all sticker inquiries please send a self-addressed envelope with a stamp to the below address.
Dragon Alliance, LLC.
Attn : Sticker Inquiries
971 Calle Amanecer
San Clemente, CA 92673
Q: Do you offer any discounts/deals for fire, police or military personnel?
A: Yes, we offer a discount for our uniformed personnel. To order, please contact info@dragonalliance.com. You will need to provide proof of employment (military ID, badge, etc.).
Q: How do I file a warranty claim?

A: You can file a warranty claim by calling us at 800-630-6680 and ask for the Dragon On-Line Support Team or you can email them at warranty@dragonalliance.com.

I you are asked to return your product, please send in a cardboard box not an envelope, via UPS or registered mail to guarantee their safe arrival. Ship to: 35 Hub Dr., Melville, NY 11747, Attn: Returns Department. Please include a letter concerning your claim, and a check or money order for $8 for return shipping and handling. Make sure to include your name, telephone number, and address.

If you placed your order with our Distributor in Canada, please contact them at warranty@timebomb.bc.ca for assistance.

Q: How do I purchase new or replacement sunglass lenses?
A: You can contact our Dragon On-Line Support Team to purchase new/replacement sunglass lenses. You can call them at 800-630-6680 or email them at onlinesupport@marchon.com .
CALIFORNIA CONSUMERS PROPOSITION 65 WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information please click here

CAN'T FIND WHAT YOU WANT?

Contact us at (800) 995-0008

Call Monday thru Friday 9am - 6pm EST and get assistance from a real live person.

Email customerservice@dragonalliance.com


INTERESTED IN JOINING OUR TEAM?

Moto Sponsorships - Inquire through Hook-It @ www.hookit.com

Surf and Snow Sponsorship Requests please forward info and footage to info@dragonalliance.com


HAVE OTHER QUESTIONS OR NEED TO CONTACT US?

For USA:

info@dragonalliance.com

For CANADA:

ecomm@timebomb.bc.ca